16 Sep Leader 2 Leader: Know your employees
In this week’s Leader 2 Leader article, Lisa Riley, the owner of three Pinot’s Palettes in Tulsa, asks The Rowland Group president Lynn Flinn about how to communicate expectations and help employee’s flourish between creativity and structure.
Creativity vs. Structure
Flinn beings her article by noting that every successful business has some level of structure. Whether it is having certain hours of operation, having systems of processes, or a certain way of communication, every business must have stable business practices. For those that are more “creative,” following these structured actions and requirements may be more difficult. No matter what the business practices are, structured or unstructured, Flinn notes that it is crucial to communicate adequate expectations.
For any manager or business owner, it is crucial to know how each employee functions and how to help them do their job the best. Some employees will need room to create, others will need boundaries to work in.
Flinn also notes that having boundaries with creative types can often help them stay productive towards the right goals and projects. Angela Byers, owner of Byers Creative, notes that creative types are essential to every business but that they often carry an individualistic mindset – they must be given a clearly stated code of conduct or guidelines for them to be successful in their role and working with others.
Some individuals may occasionally be sensitive to criticism or feedback. Thus, it is necessary to allow room for others to voice their opinions and needs. If these things are heard, then they will be more open to receiving feedback and correction. An environment that fosters openness and innovation will allow for ideas to be heard and disagreement without offense.
Production over perfection
Flinn notes that perfectionism can often kill productivity and that there must also be a culture that pushes for excellence but allows room for some standards to be lowered. It’s vitally important to allow enough time for creative types to do what they do best with creating a great finished product. Flinn adds that on the flip side, some structured people need to be taught that there needs to be some room for error or new ways of production.
To read this article in its entirety, please click here.